When the diagrams.net support team asks you to share your diagram file with them to troubleshoot an issue, you can share it with the team via Google Drive.
- In your Google Drive, right click on the diagram file, then select Share from the context menu.
- Enter email@example.com in the text field, then click Done.
The support team will receive an email notification with a link to your diagram.
Note: Diagrams can only be shared with the support team in this way via Google Drive.