If you are having trouble with your personal Google Drive account, see how to fix connection issues with Google Drive, and make sure you have granted diagrams.net the permissions needed to work with diagrams in G Suite.

When you can work with diagrams stored in your personal Google Drive but not in a Google G Suite account, your administrator may not have allowed third-party apps on your company’s G Suite domain.



Authorise third party apps in G Suite

  1. As an administrator, go to admin.google.com, then navigate to Google Apps > Drive > General Settings.
  2. On the right, enable the check box Allow users to install Google Drive appsthen save your changes. It may take a short time for the system to update, after which your users will be able to install the diagrams.net add-ons in G Suite apps themselves.

If you don't want to enable this setting and allow your users to individually install the add-ons, install diagrams.net domain wide.