You can check which version of the draw.io app is currently installed in your instance, and retrieve your Support Entitlement Number (SEN).

  1. While editing a draw.io diagram in your Confluence Cloud instance, select Help > Support from the menu.
  2. The version number and your Support Entitlement Number (SEN) are listed at the top of the draw.io Support page.

Note: You will not see a SEN if you have not licensed the draw.io app for Confluence or currently have an active trial, you will not have a SEN.

  1. In this case, as an administrator, go to the Confluence Settings, and select Manage apps from the left-hand navigation.
  2. Expand the draw.io app information, click on the Free trial button and wait until your trial license is installed. Your SEN will then show on the draw.io Support page.