You can check which version of the app is currently installed in your instance, and retrieve your Support Entitlement Number (SEN).

  1. While editing a diagram in your Confluence Cloud instance, select Help > Support from the menu.
  2. The version number and your Support Entitlement Number (SEN) are listed at the top of the Support page.

Note: You will not see a SEN if you have not licensed the app for Confluence or currently have an active trial, you will not have a SEN.

  1. In this case, as an administrator, go to the Confluence Settings, and select Manage apps from the left-hand navigation.
  2. Expand the app information, click on the Free trial button and wait until your trial license is installed. Your SEN will then show on the Support page.