You can check which version of the draw.io app is currently installed in your instance, and retrieve your Support Entitlement Number (SEN).
- While editing a draw.io diagram in your Confluence Cloud instance, select Help > Support from the menu.
- The version number and your Support Entitlement Number (SEN) are listed at the top of the draw.io Support page.
Note: You will not see a SEN if you have not licensed the draw.io app for Confluence or currently have an active trial, you will not have a SEN.
- In this case, as an administrator, go to the Confluence Settings, and select Manage apps from the left-hand navigation.
- Expand the draw.io app information, click on the Free trial button and wait until your trial license is installed. Your SEN will then show on the draw.io Support page.