FAQ
Frequently asked questions
You can generate up to three evaluation licenses for Confluence Server apps. If your draw.io evaluation license has expired you can get a new evaluation lic...
Wed, 27 May, 2020 at 11:36 PM
Custom templates can speed up diagramming and ensure users diagram with a consistent style. Custom draw.io template diagrams are organised under a norma...
Thu, 28 May, 2020 at 2:39 PM
You can easily see how many diagrams are in your Confluence Cloud, Server or Data Center instance. In Confluence Cloud As an administrator, go to your...
Mon, 18 May, 2020 at 4:37 PM
You can migrate from Confluence Cloud with draw.io installed to Confluence Server. The draw.io data in Confluence Cloud consists of two parts: attachm...
Mon, 21 Sep, 2020 at 8:55 AM
As an administrator, click on the gear icon and select General configuration to go to your Confluence Server instance's settings. Under the Admin...
Tue, 12 May, 2020 at 6:57 PM
You can configure a number of settings for the draw.io backend in Confluence Server. These settings are entered as a list of key=value pairs. As an adm...
Fri, 22 Jan, 2021 at 8:20 PM
These aspects of draw.io are configurable in Confluence Server/Data Center/Cloud, Quip, embed mode, online and Desktop: Fonts and web fonts Colour palett...
Tue, 9 Mar, 2021 at 1:15 PM
The mass Gliffy import converts all Gliffy diagrams on all pages (or selected spaces) to draw.io diagrams. Both the current Gliffy JSON format and legacy XM...
Fri, 13 Nov, 2020 at 10:32 AM
The more information you can provide when you request support, the more it allows us to help you. If you are having a problem with draw.io in Confluence ser...
Fri, 15 May, 2020 at 12:00 PM
You can manually install your draw.io license key for Confluence Server by editing the license key in your instance's administration area. As an a...
Wed, 20 May, 2020 at 6:16 PM