Frequently asked questions

Find the draw.io app version and SEN used in Confluence Cloud
You can check which version of the draw.io app is currently installed in your instance, and retrieve your Support Entitlement Number (SEN). While editing ...
Fri, 3 Apr, 2020 at 7:43 PM
Copy, move and embed draw.io diagrams in Confluence Cloud
There are a number of ways to reuse your draw.io diagrams in Confluence Cloud: Embed (reuse) a diagram - this means you have one diagram in a number of lo...
Fri, 3 Apr, 2020 at 7:47 PM
Get a free draw.io for Confluence Cloud license
If you are an Atlassian partner, or your organisation is charitable body, you can apply for a free draw.io for Confluence Cloud license. File a support ti...
Fri, 3 Apr, 2020 at 8:08 PM
Set up custom template diagrams in Confluence Cloud
Moved to https://www.diagrams.net/doc/faq/custom-templates-confluence-cloud
Tue, 24 Aug, 2021 at 6:12 PM
Set custom colours in Confluence Cloud
You can customise the various colour palettes in draw.io for Confluence Cloud. This is useful when multiple diagram authors need to create visual assets and...
Fri, 3 Apr, 2020 at 7:48 PM
Customise the draw.io interface
Administrators can set a custom colour to be used in the draw.io menu bar that appears when you edit a diagram in Confluence Cloud by adding some CSS to the...
Fri, 3 Apr, 2020 at 7:48 PM
Use custom fonts in Confluence Cloud
Moved to https://www.diagrams.net/doc/faq/custom-fonts-confluence-cloud
Fri, 13 Aug, 2021 at 12:02 PM
Set custom default styles for shapes and connectors
While you can set your own personal default style while editing a diagram (and this is saved in your browser), an administrator can add custom global defaul...
Fri, 3 Apr, 2020 at 7:49 PM
Load plugins by default in draw.io for Confluence Cloud
These plugins should be used as-is, as unsupported examples for developers. An administrator can configure draw.io to load one or more of the draw.io pl...
Mon, 14 Sep, 2020 at 12:55 PM
Embed a diagram from Google Drive into Confluence Cloud
Use the Embed draw.io diagram macro to connect to Google Drive and embed a draw.io diagram file hosted there. Edit the Confluence page on which you wan...
Fri, 3 Apr, 2020 at 7:50 PM