Frequently asked questions

Convert a Gliffy diagram stored in Jira Server to draw.io
Gliffy diagrams are enclosed within a zip container inside the .gliffy file when attached to an issue on Jira Server. Convert these attachments to .drawio d...
Tue, 21 Apr, 2020 at 3:57 PM
Fix Jira Server shortcuts in draw.io diagrams
There is a known issue where you are unable to use some Jira Server keyboard shortcuts while you are editing a draw.io diagram. This occurs when another Jir...
Mon, 13 Jul, 2020 at 8:29 PM
Save diagrams as separate PNG files in Jira Server
When you add a draw.io diagram to an issue on Jira Server, it can automatically generate a PNG image version of the diagram and attach it to the issue. As...
Mon, 13 Jul, 2020 at 8:51 PM